Managed IT support
IT support that keeps your office working.From KES 15,000 a month.
Regular, dependable IT support for businesses and institutions: remote help, routine checkups, updates and visits on site, from the team that supplies your equipment.
- AGPO certified
- PPRA listed
- KRA VAT registered
- Remote and on site
- LPOs accepted
Choose your level of support
Three plans, from remote help for a small office to round-the-clock cover with a dedicated account manager.
Basic Support
Remote help and monthly checkups for a small office.
KES 15,000/ month
Excluding VAT
- Remote assistance, 5 hours a month
- Monthly system checkups
- Software updates
- Email support
- On-site visits (not included)
- 24/7 emergency support (not included)
- Most popular
Professional Support
Unlimited remote help, weekly checkups and visits on site.
KES 35,000/ month
Excluding VAT
- Remote assistance, unlimited
- Weekly system checkups
- Software and security updates
- On-site visits, 2 a month
- Phone and email support
- 24/7 emergency support (not included)
Enterprise Support
Round-the-clock cover with a dedicated account manager.
KES 75,000/ month
Excluding VAT
- 24/7 emergency support
- A dedicated account manager
- On-site visits, unlimited
- Security monitoring
- Backup management
- Quarterly IT audits
Not sure which fits? Tell us about your setup and we'll recommend one.
Also available on their own
Professional support and maintenance, with or without a plan.
- Device setup and configurationNew laptops, desktops and printers ready to work on day one.
- Software installationOperating systems and office software, installed and set up.
- Maintenance and repairsDiagnosis and repair of the equipment you rely on.
- On-site technical supportAn engineer at your office when a fix can't be done remotely.
- Annual maintenance contractsA year's maintenance for a fleet of equipment, agreed up front.
- Emergency supportHelp when something critical stops working.
Who it's for
SMEs
Cost-effective support that grows with the business.
Corporates
Comprehensive cover for larger offices and branches.
Institutions
Schools, colleges and government offices.
NGOs
Reliable technology for field and head offices.
How it works
Step 1: Tell us about your setup
Choose a plan, or ask us to advise, and say how many computers and people you have.
Step 2: We send a quotation
A formal quotation for the plan. Accept it online; government and corporate LPOs accepted.
Step 3: Your support begins
We set up remote assistance and agree your checkups and visits with you.
Request a plan
No account needed. We'll confirm the details with you and send a quotation.