Terms and Conditions

Effective date: 15 October 2026
Last updated: 15 October 2026

1. Introduction

Welcome to Afrigadget Labs Limited.

These Terms and Conditions govern access to and use of our website, www.afrigadgetlabs.co.ke, and the purchase of products and services offered by Afrigadget Labs Limited.

Afrigadget Labs Limited is an ICT solutions and supplies company specializing in computer hardware, servers, networking equipment, printers, UPS systems, software licensing, ICT infrastructure, installation, configuration, and technical support services.

By accessing our website, requesting a quotation, placing an order, or engaging our services, you acknowledge that you have read and understood these Terms and Conditions.

2. Our Products and Services

Afrigadget Labs Limited supplies ICT products and provides related technology services, including:

• Laptops, desktop computers, monitors, and computer accessories.
• Servers, storage systems, and networking equipment.
• Printers, scanners, UPS systems, and power protection equipment.
• Genuine software products and software licensing solutions.
• Microsoft 365 licensing, deployment, configuration, and activation.
• Installation, commissioning, virtualization, and system configuration.
• ICT maintenance, technical support, and related professional services.

All products and services are subject to availability, manufacturer specifications, applicable licensing terms, and any additional conditions agreed upon in writing.

3. Quotations and Orders

All quotations issued by Afrigadget Labs Limited are subject to the validity period, specifications, pricing, and other conditions stated in the respective quotation.

Unless otherwise specified, a quotation does not constitute a confirmed order or guarantee product availability.

An order becomes binding upon written acceptance, issuance of an applicable purchase order, confirmation by Afrigadget Labs Limited, or execution of a contract, as appropriate to the transaction.

Customers are responsible for ensuring that the product specifications, quantities, licensing requirements, delivery details, and other order information are accurate before confirming an order.

Any amendments to an accepted order must be agreed upon in writing.

4. Pricing, Taxes, and Payment

Prices shall be stated in the applicable quotation, purchase order, invoice, or contract.

Unless expressly indicated otherwise, quoted prices may exclude applicable taxes, delivery charges, installation fees, or other additional services.

Applicable taxes and statutory charges will be identified in the relevant commercial documentation.

Payment terms shall be those expressly agreed upon in the quotation, purchase order, invoice, or contract.

Where an advance payment or deposit is required, procurement, dispatch, or project implementation may be subject to receipt of the agreed payment.

For credit-approved customers, payment shall be made within the agreed credit period.

Afrigadget Labs Limited reserves the right to suspend further deliveries or services in accordance with the applicable contract where payment obligations remain overdue.

5. Delivery and Installation

Delivery timelines shall be communicated in the applicable quotation, order confirmation, or contract.

Delivery dates may depend on supplier availability, manufacturer lead times, importation, transportation, access to the delivery location, and other circumstances beyond our reasonable control.

Where installation, deployment, configuration, or commissioning is included, the scope of work shall be specified in the applicable quotation or statement of work.

Services not expressly included in the accepted quotation or contract may attract additional charges and shall be subject to the customer's approval.

Customers shall provide reasonable access, facilities, technical information, and cooperation necessary to complete the agreed work.

6. Product Authenticity and Quality

Afrigadget Labs Limited is committed to supplying genuine ICT products that conform to the specifications and quality requirements agreed with the customer.

Products shall be sourced through appropriate supply channels, subject to the availability of the requested models and the terms of the relevant procurement arrangement.

Product descriptions, photographs, specifications, and availability information provided on our website are for general information. The accepted quotation or contract shall govern the specific products and specifications supplied.

Customers should verify the delivered products and report any visible damage, shortages, or discrepancies promptly and in accordance with the applicable delivery terms.

7. Warranty and After-Sales Support

Products shall be covered by the manufacturer's warranty or any separate warranty expressly provided by Afrigadget Labs Limited.

The applicable warranty period, coverage, exclusions, and claim procedures shall be communicated in the relevant quotation, warranty document, or contract.

Unless expressly stated otherwise, warranty coverage does not extend to damage caused by misuse, accidents, unauthorized repairs, improper installation, power fluctuations, liquid damage, or operation contrary to manufacturer instructions.

Afrigadget Labs Limited shall facilitate applicable warranty support in accordance with the relevant manufacturer's terms and any additional written commitments made to the customer.

Technical support and maintenance services shall be governed by the agreed service scope and, where applicable, the relevant Service Level Agreement.

8. Software Licensing

Software products and subscriptions supplied by Afrigadget Labs Limited are subject to the licensing terms, usage restrictions, subscription periods, and other conditions imposed by the respective software publishers.

Customers are responsible for complying with applicable end-user licence agreements and ensuring that software is used only within the permitted licensing scope.

Unless expressly included in an accepted quotation, software licensing does not automatically include installation, migration, customization, training, configuration, or ongoing technical support.

Subscription renewals, upgrades, and additional licences may incur separate charges.

9. Intellectual Property

All intellectual property rights in the content of our website, including text, graphics, branding, logos, and original materials, belong to Afrigadget Labs Limited or the relevant rights holders.

You may not reproduce, distribute, modify, or commercially exploit our website content without prior authorization, except as permitted by applicable law.

Third-party trademarks, product names, and logos remain the property of their respective owners.

10. Acceptable Website Use

You agree not to:

• Use our website for unlawful, fraudulent, or misleading activities.
• Attempt unauthorized access to our website, systems, or data.
• Introduce malicious software or interfere with website operations.
• Copy or misuse website content in violation of applicable intellectual property rights.
• Submit false, inaccurate, or misleading information through our website.

We reserve the right to take reasonable measures to protect our website and business against misuse.

11. Limitation of Liability

Afrigadget Labs Limited shall perform its contractual obligations with reasonable care and in accordance with the agreed terms.

To the extent permitted by applicable law, we shall not be liable for indirect or consequential losses arising from website use, service interruptions, or circumstances beyond our reasonable control.

Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by law.

Any additional limitation of liability applicable to a specific transaction shall be governed by the relevant contract.

12. Force Majeure

Neither party shall be held responsible for delays or failure to perform obligations to the extent caused by circumstances beyond its reasonable control, including natural disasters, public emergencies, transport disruptions, supplier failures, government restrictions, or interruptions to essential services.

The affected party shall notify the other party within a reasonable period and take reasonable steps to minimize the effects of the disruption.

This clause does not automatically excuse payment obligations for products or services already supplied.

13. Privacy and Data Protection

Afrigadget Labs Limited respects the privacy of its customers, suppliers, website visitors, and business partners.

Personal information collected through our website or business operations shall be handled in accordance with our Privacy Policy and applicable Kenyan data protection laws.

Please read our Privacy Policy for details on how personal information is collected, used, stored, disclosed, and protected.

14. Amendments

Afrigadget Labs Limited may update these Terms and Conditions from time to time to reflect changes in our business operations, services, or legal obligations.

Updated versions shall be published on our website with the revised effective or update date.

Changes to an existing customer contract shall be governed by the amendment provisions of that contract and shall not automatically override agreed contractual terms.

15. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by the laws of Kenya.

The parties shall make reasonable efforts to resolve disputes arising from website use or these Terms and Conditions through good-faith discussions.

Where a dispute cannot be resolved amicably, either party may seek appropriate remedies through the competent courts or other dispute-resolution mechanisms available under Kenyan law.

16. Contact Information

For questions concerning these Terms and Conditions, please contact:

Afrigadget Labs Limited
Website: www.afrigadgetlabs.co.ke
Email: info@afrigadgetlabs.co.ke
Telephone: +254 722 514 738 / +254 718 275 891
Postal Address: P.O. Box 47105–00100, Nairobi, Kenya.