Question 1

How can I pay Afrigadget Labs from outside Kenya?

Accepted Answer

We accept PayPal (Visa, Mastercard, Amex or PayPal balance) for online orders. Customers in Kenya can also pay by M-Pesa, bank transfer or cheque. Government and corporate buyers may issue an LPO on NET 30 payment terms.

Question 2

Can I get a quotation today by WhatsApp?

Accepted Answer

Yes. Send your requirements to +254 722 514 738 on WhatsApp and we'll respond with a detailed quotation within 4 business hours, often faster.

Question 3

Does Afrigadget Labs accept LPOs from government, SACCOs and corporates?

Accepted Answer

Yes. Afrigadget Labs is AGPO-certified, KRA VAT-registered and PPRA-listed. We accept Local Purchase Orders from government ministries, parastatals, county governments, SACCOs, banks, NGOs and private corporates on standard NET 30 payment terms.

Question 4

How fast can you deliver in Nairobi and upcountry?

Accepted Answer

Same-day delivery in Nairobi for in-stock items ordered before 2:00 PM EAT. Next-business-day delivery to Mombasa, Kisumu, Eldoret and Nakuru, and 2–3 business days to other major towns. Custom-order enterprise hardware delivers in 6–9 weeks, DDP Nairobi, from the OEM factory.

Question 5

Where is Afrigadget Labs located in Nairobi?

Accepted Answer

Our office is at Rehema College House, 1st Floor, Office A12, on Koinange Street, Nairobi. We're open Monday to Friday 8:00 AM – 5:00 PM and Saturday 9:00 AM – 1:00 PM.

Question 6

What warranty do you offer on laptops, desktops and servers?

Accepted Answer

All laptops, desktops and servers carry the full manufacturer warranty — typically 1–3 years for laptops and desktops, and 3 years for servers via Dell ProSupport Plus or HPE ProLiant Active Care. On enterprise hardware we add a 1-year in-country support layer, including 24/7 monitoring, next-business-day parts replacement and on-site response in Nairobi.

Question 7

Are you authorised by Dell, HP, Cisco, Apple and Microsoft?

Accepted Answer

Yes. Afrigadget Labs is an authorised channel partner of Dell Technologies, HPE, Cisco Systems (via Westcon-Comstor), Microsoft, Apple, Lenovo, IBM, VMware, Schneider Electric (APC), Palo Alto Networks, Samsung and LG. Manufacturer Authorisation Forms (MAFs) are available on request for tender submissions.

Question 8

Do you supply HPC clusters and datacentre infrastructure?

Accepted Answer

Yes. We design, supply, install and commission high-performance computing clusters and datacentre infrastructure, including Dell PowerEdge and HPE ProLiant servers, Cisco Nexus networking, NetApp, Pure Storage and Dell PowerVault storage, APC racks and cooling, and VMware or Microsoft Hyper-V virtualisation.

Frequently asked questions

Ordering and payment

LPOs and organisations

Delivery and collection

Warranty and support

About us